What's Supported?
Pixetell provides support for all customers using Pixetell Lite, Basic, or Pro. We recommend updating to the latest version when made available.
In the event you would like to speak with one of our representatives you are welcome to call us at
(888) 802-0684, or send an email to
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Many answers can be found on our FAQ page.
Some of the issues covered by Support include:
- Assistance with account setup
- Any issues related to installation or upgrades
- Basic help with understanding product features
- Questions related to the different product packages
Support Hours
8:00 AM to 5:00 PM Pacific Time, Monday through Friday
We make every effort to respond as soon as possible to issues that occur after business hours or during holidays.
We honor the following holidays:
- New Year's Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Day after Thanksgiving
- Christmas Day
- Day after Christmas
Bug Reporting
We are committed to excellence and greatly appreciate your assistance with reporting any issue you may encounter during your experience with Pixetell.
Oftentimes if there is an issue a dialog box will appear allowing you to easily submit a bug report. Doing so assists us in finding a prompt solution.
Phone:
(888) 802-0684
(503) 227-2132
Email:
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