The content of a lot of training and support materials is visual and therefore challenging to convey using text-based email. As a result, companies such as On Demand Analysis, a software analytics and development firm, are using Pixetell video capture software as a way to communicate and collaborate in a more meaningful way.
"We use Pixetell for sales and tech support, and it's made a quantum change in our effectiveness. The abilities to personalize demos, reuse content and minimize online meetings have tremendous benefits. We save time and increase customer satisfaction – especially on tricky technical communications," said Rachel Dyer, VP of Implementation at On Demand Analysis. "Plus using Pixetell is seen as cutting edge and gives the company instant credibility with prospects. When companies see what we are selling, we get their interest more quickly."
